Gift Bangladesh
Return, Refund & Cancellation Policy
Return Policy
At Gift Bangladesh, customer satisfaction is our priority. We carefully inspect every order before dispatch. However, if you receive a damaged, defective, incorrect, or incomplete item, we are committed to assisting you promptly.
Return Eligibility
Returns are accepted only under the following circumstances:
- Wrong product delivered.
- Product arrives damaged during transit.
- Product contains manufacturing defects.
- Important items are missing from the package.
- Product received significantly differs from the confirmed order.
All return requests must be submitted within 24 hours of receiving the order.
Non-Returnable Products
Due to hygiene, safety, and customization reasons, the following products are not eligible for return:
- Customized gifts
- Personalized products
- Fresh flowers
- Cakes and baked goods
- Chocolates and confectionery items
- Food and beverage products
- Balloons
- Perishable products
- Products damaged after delivery due to customer handling
Return Request Procedure
Contact Gift Bangladesh within 24 hours of receiving the order.
Provide your order number and contact information.
Submit clear photos or videos showing the issue.
Our support team will review the claim and provide further instructions.
Return Approval
All return requests are subject to inspection and approval by Gift Bangladesh. Unauthorized returns or returns submitted without prior approval may not be accepted.
Contact Information
Gift Bangladesh
📞 Phone/WhatsApp: +8801609710085
🌐 Website: https://gift-bangladesh.com
📧 Email: support@gift-bangladesh.com